PAYMENT PORTALHousing Authority of the Cherokee Nation

In an effort to offer a more flexible and simplify payment methods, we now offer online or in-office credit card and Automated Clearing Housing (ACH) payments.

You may use your credit or debit card for your payments, but a small processing fee will be appended to your payment. The ACH payment option is a direct payment from your bank account and is processed with NO fee, but all returned transaction will incur an additional $15 fee.  After two (2) returned transactions, you will no longer be able to access the payment portal or be able to write a check to make your payments.

The portal is secure, user-friendly, and accessible anytime from any device. Be ready with your Entity ID and visit:

• Enhanced Online Payment Portal Launch

Auto-Pay Feature Coming Soon

The portal update on Monday, May 11, 2026 will allow you to create an online profile and securely save payment methods. However, the Auto-Pay feature has been delayed and will be launched soon.

Portal Capabilities

You can now set up your profile and payment methods for future use. Automatic payments will be available once Auto-Pay goes live.

Automated Bill Payments

Automated payments will provide flexibility and convenience once the Auto-Pay feature is launched.

Payment Options and Fees

You can use your credit or debit card to make payments; however, please note that a small processing fee will apply. If you prefer, you may choose the ACH payment option, which allows direct payments from your bank account with no fee. Payment transactions may take 3–5 business days to process.

Account Lookup Improvements

We have also introduced a new account lookup method. To access your account, you will need either the letter F or E, your Loan ID or Entity ID (for example, E245000), and the last four digits of your Social Security Number. Please enter this information without spaces or dashes (example: E01234564444).

Link to the Payment Portal

Or use this QR Code on your mobile device.